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Help Centre
Professionals
Professionals
Getting started
Create your account
Complete your profile
Getting started! Set your lead preferences
How Bark screens your leads
Managing your leads
What happens after you buy a lead?
How to respond to a lead
Managing your leads dashboard
Understanding your estimated leads
How many responses can a customer receive?
How to stop receiving leads outside your service category
See all 9 articles
Building a Winning Profile
Setting up for success
How to set your lead preferences
Adding photos and videos to your profile
Why was my profile or listing rejected?
How to build a winning profile
Adding reviews to your Bark profile
See all 7 articles
Getting Hired & Growing Your Business
How do I refer a friend?
A great first message
Email templates
SMS Templates
Personalising your one-click response
How to get hired
See all 15 articles
Credits & Billing
What is a credit and how much does it cost?
Where do I find my invoices?
What are Credit Pack Subscriptions?
Understanding lead pricing
Why do some leads cost more credits than others?
How to update your payment details
See all 8 articles
Credit Returns
Credit Return Policy
Eligible reasons for returns
Requesting a Credit Return
Refunds vs Credit Returns
How do you review the evidence I submit for a credit return?
Why your return request may not be successful
See all 7 articles
Trust and Safety
Reporting fraud as a trusted flagger on Bark
Safeguarding and welfare at Bark
Illegal Content
Banned Reviews Policy
How to report a user or lead on Bark
What happens after I report something?
See all 8 articles
Disputes & Appeals
How do I dispute a warning or suspension?
What happens after I submit my appeal?
Can I appeal more than once?
User suspension policy
Complaints handling procedure
Account
How can I submit a general press enquiry?
How to update your account details
How to Reset Your Password
How to log in with a Magic Link
How to unsubscribe
How to delete your Bark account
See all 8 articles
Mobile App
How to download the Bark app
Benefits of the app
How to enable push notifications
Credits purchased through the app
Troubleshooting the Bark app
Integrations
Zapier
Hubspot
Cancellations
Can I cancel my Starter Pack?
Cancelling a Credit Pack Subscription
Cancelling Bark Verified
Cancelling Elite Pro
Badges
Add the Bark badge to your company website
Ionos
Godaddy
Squarespace
Wix
Wordpress
FAQ
Marketplace help articles
Contact Bark customer support
Gumtree x Bark Partnership
What is the Bark x Gumtree partnership?
What type of leads will I receive from Gumtree?
Will I receive the same notifications from Bark for Gumtree leads?
Will the Gumtree leads look any different to normal Bark leads?
Are there any important differences between Bark and Gumtree leads?
What information will be included in my profile on the Gumtree site?
See all 7 articles