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Help Centre
Professionals
Professionals
Account
Why am I not receiving emails from Bark?
How to update your email notification settings
How to update your account details
How to log in with a Magic Link
How to Reset Your Password
How to unsubscribe
See all 9 articles
Setting up for success
Elite Pro free leads
Lead quality issues: when a lead goes quiet
Understanding and handling unresponsive leads
Understanding your estimated leads
How to set your lead preferences
Setting up for success
See all 8 articles
Credits & Billing
What is a credit and how much does it cost?
Where do I find my invoices?
What are Credit Pack Subscriptions?
How to update your payment details
Credit Return Policy
Why do some leads cost more credits than others?
See all 8 articles
Optimise your account
Bark Verified
Elite Pro
Enquiries
Credit Returns
Credit Return Policy
Eligible Reasons for Returns
Requesting a Credit Return
Refunds vs Credit Returns
How do you review the evidence I submit for a credit return?
Why your return request may not be successful
See all 7 articles
Tips
How do I refer a friend?
Unable to fulfil a request?
How to get hired
A great first message
Email templates
Personalising your one-click response
See all 9 articles
Gumtree x Bark Partnership
What is the Bark x Gumtree partnership?
What type of leads will I receive from Gumtree?
Will I receive the same notifications from Bark for Gumtree leads?
Will the Gumtree leads look any different to normal Bark leads?
Are there any important differences between Bark and Gumtree leads?
What information will be included in my profile on the Gumtree site?
See all 7 articles
Trust and Safety
Banned Reviews Policy
Bark Chat Guidelines: Keeping Conversations Safe and Professional
Safeguarding and Welfare at Bark
Reporting fraud as a trusted flagger on Bark
Illegal Content
Misuse of Bark - FAQ
Misusing the Bark platform
I have received a warning or suspension notice from Bark, can I dispute it?
How do I dispute a complaint or submit an appeal about my account suspension?
What happens after I submit my appeal, can I continue using Bark?
Can I appeal the same complaint more than once and who can I contact for further assistance?
Refunds & Cancellations
What is the Get Hired Guarantee?
Cancelling Bark Verified
Monetary Refund
Cancelling Elite Pro
Mobile App
How to download the Bark app
Benefits of the app
Credits purchased through the app
Integrations
Zapier
Hubspot
Badges
Add the Bark badge to your company website
Ionos
Godaddy
Squarespace
Wix
Wordpress
FAQ
What is Bark Verified?
What is Elite Pro?
What is Enquiries?
How many responses can a customer receive?
How can I submit a general press enquiry?
Why am I missing Elite Pro features?
See all 8 articles