Credit Pack Subscriptions give you a set amount of credits delivered to your account automatically — either weekly or monthly. They offer a lower cost per credit than buying one-off, one simple invoice, and no manual top-ups.
What's included
| Feature | Detail |
| Lower cost per credit | Better value than pay-as-you-go |
| Automatic top-up | Credits land in your account on your chosen date |
| One invoice | Simple billing — easy to track |
| Flexible payment dates | Choose the date or day that suits you |
💡 You can also enable Auto top-up when buying credits — this automatically tops up your balance when it runs low, without a full subscription commitment.
How to sign up
Credit Pack Subscriptions are set up through our Customer Success team, who will build a personalised package for you.
Contact us to get started
How payments work
| Payment type | How it works |
| Monthly | Taken on the same date each month (e.g. 1 January, 1 February) |
| Weekly | Taken on the same day each week (e.g. every Saturday) |
All payments are taken at 9am local time.
How long does it last?
Your subscription runs for up to 12 months (or 52 weeks). After that, payments continue automatically unless you cancel. Pricing may adjust to reflect any credit price changes in the meantime.
Cancellation
You can cancel at any time. However, cancelling within the first three months may make you ineligible for future credit subscriptions.
What if a payment fails?
If a payment doesn't go through, credits won't be applied to your account. We'll let you know straight away so you can resolve it. Repeated failed payments may result in early cancellation of your subscription.
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