If you're receiving leads for services you don't offer, your lead preferences may need updating. Here's how to fix it.
1. Update your services
- Log in to your Bark account
- Go to Settings> Lead Settings> My Services
- Review the services listed
- Remove any services you no longer offer
- Add any services you do offer but aren't listed
- Save your changes
2. Use filter questions
Filter questions let you narrow down the leads you receive within each service category so you only see jobs that match your exact offering.
- Go to Settings> Lead Settings> My Services
- Click on a service category
- Answer the filter questions to define your ideal lead
- Save your changes
The more specific your filter questions, the better matched your leads will be.
3. Still receiving irrelevant leads?
If leads outside your category continue to come through after updating your preferences, use the Not interested button on the lead; we'll let the customer know, and it won't cost you any credits.
You can also report the lead if it seems genuinely mismatched.
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