Customers

• Submit a request to connect with professionals
• What happens after I submit a request?
• How to contact a professional through Bark
• Are the professionals on Bark trustworthy?
• Why was my Bark request rejected?
• How to close a Bark request

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• I haven’t received a response to my request
• How to leave a review for a professional
• Making a formal complaint about a professional

• Bark Chat Guidelines: Keeping Conversations Safe and Professional
• Banned Reviews Policy
• Safeguarding and Welfare at Bark
• Reporting fraud as a trusted flagger on Bark
• Due diligence
• Are professionals verified on Bark?

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• I have had an issue with a professional, what should I do?
• Submitting a complaint about a professional
• What happens after I’ve made a complaint about a professional?
• Reporting criminal activity if you are a victim
• What shall I do if I have been the victim of criminal activity?
• What will Bark do in the event of criminal activity?

• How to download the Bark app
• How to update your account details
• How to Manage Your Email Notifications