At Bark, we take the safety and wellbeing of everyone on our platform seriously. This article explains what to do if you encounter a safeguarding concern or welfare issue while using Bark.
What's the difference between illegal content and a welfare concern?
| Type | What it covers |
| Illegal content | Activities that violate laws — such as fraud, harassment, or drug sales |
| Welfare concern | Issues relating to a user's wellbeing — such as signs of emotional distress, self-harm, or suicidal thoughts |
Reporting illegal content
If you encounter illegal content on the platform, report it using our online form.
Reporting a welfare concern
If you're concerned about another user's wellbeing, please contact our support team so we can take appropriate action.
If the situation involves immediate danger, always call 000.
Mental health and emotional support resources
If you or someone you know needs support:
| Organisation | Contact |
| Lifeline | 13 11 14 (free, 24/7) or lifeline.org.au |
| Beyond Blue | 1300 22 4636 or beyondblue.org.au |
| 💡In cases of immediate danger, always call 000. |
Updated