When you submit a report on Bark, our Trust and Safety team reviews it and takes appropriate action. Here's what to expect.
Review process
| Stage | Detail |
| Initial assessment | Our team reviews the report to determine if it's valid |
| Investigation | We analyse the reported content, account history, and any supporting evidence |
| Decision | We determine what action to take based on our findings |
| Response time | We aim to review all reports within 7 days |
Possible outcomes
Depending on the severity of the violation, outcomes may include:
| Outcome | When it applies |
| Content removed | The reported content is found to violate our policies |
| Written warning | A first or minor violation |
| Account suspension | Repeated or serious violations |
| Permanent ban | Severe violations such as fraud or abuse |
| Referral to authorities | Where illegal activity is confirmed |
Will I be updated on the outcome?
In most cases, we're unable to share the specific outcome of a report due to privacy reasons, but you can be assured that every report is reviewed and acted on where appropriate.
Updated