Whilst you are unlikely to hear back from every customer you respond to, there are lots of things you can do to encourage a customer to reply.
Firstly, a customer’s response is largely going to be based on your profile and their assessment of how good a fit you are for their request/project so ensure your profile is completed to a good standard. You will need to have spent some time filling this out, including a company description, uploading photos and videos where appropriate and ensuring that you have positive reviews from your previous customers on your Bark profile. More information on doing this here:
Ensure you have made use of all of the contact details provided, calling the customer and sending an email via our site.
Trying to call the customer outside of standard working hours (but not too early or late) is also a great way of reaching them to pitch your services.
Don’t call the customer too much within a short space of time, as this could make them less likely to reply to you positively.
For some more great tips for responding to leads which increase your chances of hearing back from customers, click here
Your Bark profile plays a huge part in whether a customer decides to respond or not. They will look at your profile and the links/information/pictures etc that you attach to help them assess whether your business is a good fit for them. See more on why your Bark profile is important below.
If you would like direct assistance and advice from Bark to help you increase the number of customers you hear back from, please contact our customer success team here.