You can respond to the customer directly through the email we send you with their job details.
If you have the App, then the push-notification will tell you about every new lead and allow you to respond.
You can go directly to the website should you prefer and go to Leads.
In Leads, select the lead you wish to contact.
When ready, click the blue ‘Contact’ button.
Your profile information is then sent to the customer automatically.
The telephone number and email address for the customer are made immediately available on-screen and the lead you have just access will then be stored in the My Responses section of your account.
In My Responses, you are then able to see an activity log with prompts to work through such as ‘Send estimate, ‘Send email’, ‘Call’ and ‘Send SMS’. Each time you contact the customer, your activity is stored so you can look back and see at any time.
You can also write notes in the ‘My Notes’ section to remind you of any important details.