Troubleshooting the Bark app

If you're having trouble with the Bark app, here are the most common issues and how to fix them.

Common issues

Issue What to try
App won't load Check your internet connection. Close and reopen the app
Can't log in Try resetting your password → Reset your password
Not receiving notifications Check notification permissions are enabled on your device → How to enable push notifications
Credits not showing Pull down to refresh your balance. If still missing, contact support
App crashing Update the app to the latest version. If the issue persists, reinstall
Leads not loading Check your lead preferences are set correctly → How to set your lead preferences
Payment failed in the app See Credits purchased through the app → Credits purchased through the app


Report a technical issue

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