On some occasions, our Customer Success Team may be able to issue you a monetary refund.
Please note that Starter Packs, credit subscriptions and partially or completely used credit packs are non-refundable.
However, if you have made an accidental purchase and have not used any of the credits, we may be able to authorise a refund, if you get in touch with our team.
In regards to Elite Pro subscriptions, after the free trial ends, you’ll be charged for the full billing period. You can cancel at any time, and you’ll keep access until the end of that billing period. Subscription fees are non-refundable.
For our full terms and conditions please see https://www.bark.com/en/gb/terms/
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