Once we receive your complaint, we will:
- Review the details and supporting evidence
- Contact the professional with our decision
Where criminal activity has taken place, we will:
- Indefinitely suspend the offenders account if they are found in violation of our terms
- Flag the individual or business to prevent future interactions on our platform
- Provide relevant information to authorities if legally required
You will be informed of the outcome once the review is complete upon request.
Please note, your privacy is important to us. We handle all reports confidentially. Your personal details will not be shared with the professional unless legally required.