SMS Templates

Naomi
Naomi
  • Updated

You can create and save pre-written SMS templates on Bark, making it even easier to connect with customers using personalised introductions.They’re quick to send, and many customers read them instantly. 

It’s easy to customise these templates, and you can create different SMS templates for quotes, follow-ups, appointment bookings or anything else you need – so you can focus on getting hired. When you see a lead you like, respond quickly using your choice of template – simple!

Start by heading to ‘Settings’ > then ‘SMS Templates’. 

By selecting "Add Template," you can create original pre-saved introductions. Name them differently so that you always send out the correct template.

You will then be prompted to start working on the content of your template. Remember, you can tailor this as much as you want to suit the different kinds of leads you are responding to.

Template tags allow you to easily insert the customer’s name into your message. Whenever you send your chosen template, we will update the tag with the name of the customer you are responding to. All you need to do is click ‘Customer name’ in the tags section.

Once you’ve completed your SMS template, don’t forget to press “save”!

If you need further help, feel free to email our Customer Success team at team@bark.com.

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