What are Credit Pack Subscriptions?

Naomi
Naomi
  • Updated

Our professionals are loving the Credit Pack Subscriptions as they offer a lower cost per credit, one simple monthly invoice, and we take care of the rest!

Give us a call to discuss further, these discounts aren’t to be missed!

See our most frequently asked questions below.

 

What is a Credit Pack subscription?

A credit subscription is a fixed term agreement involving either monthly or weekly payments. As per your agreement, you will automatically have the credits applied to your account and the payment will be taken from the card linked to your account. Committing to a credit subscription offers you better discounts than those available through pay-as-you-go and will see you accumulating larger savings.

 

Why should I commit to a subscription?

Simply put, you will receive a higher discount on credit purchases, a lower cost per credit and ultimately an increased return on investment. One simple monthly invoice, so you know exactly how much you’re spending and can easily track your payments. You also eliminate the hassle of topping up manually, and still the credits never expire, so you don’t lose them if they aren’t all used within the week/month!

 

How do I sign up?

Currently, these subscriptions are only available through our Customer Success Team. Our friendly agents will build your personalised subscription package options and clarify all the details for you. You can call us or email team@bark.com for more information, we’re open 24/7. 

 

When do I pay?

The payment comes out on a date or day of your choice. If you choose monthly payments, the payment date would always be on the same date of the following months, i.e. 1st Jan, 1st Feb, 1st March and so on. If you choose a weekly package, the payment will come out on the same day every week, e.g. every Saturday. In both cases, the payment is always taken at 9am (your local time). 

 

How long does it last?

You can choose between 6 month (26 weeks), 9 month (39 weeks) or 12 month (52 week) subscriptions. Longer commitments offer better discounts. 

 

What’s the cancellation policy?

This subscription is commitment for a set period of time and as such, once agreed this cannot be cancelled.

 

What happens if I miss a payment?

If for any reason a subscription payment fails, the credits will not be applied. We will contact you to let you know, and you can get in touch with us so we can attempt to retake the payment. 

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