Leave a review:
If you would like to leave a review for a professional you found on Bark, you can do so from your account.
You can log in to your free account here.
Once you have logged in, click on ‘view quotes’ under the relevant Bark request to see the list of professionals you were matched with.
From here, click on the profile of the professional you’re looking for and you’ll see the option to leave them a review.
If you have an issue:
The overwhelming majority of customers’ experiences on Bark are positive, and our professionals usually do an excellent job.
That said, we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on rare occasions.
Any agreement you have is between yourself and the professional concerned. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do.
In general, the majority of problems can be resolved by talking directly with the professional concerned. As we’re not party to the eventual contract between you and your chosen professional, we’re unable to directly assist in resolving any issues.
If you would like to raise a formal complaint about a professional, please email team@bark.com.