Your profile is what customers see when you respond to their request. A strong profile builds trust and significantly increases your chances of being hired.
| 💡 Professionals with a profile that is 80%+ complete are 3x more likely to win new business. |
| Profile element | Why it matters |
| Profile photo | Makes your profile more personable and trustworthy |
| Logo | Establishes your brand and makes you more memorable |
| Reviews | High ratings build instant trust — request reviews from past customers via the Reviews tab |
| Photos & videos | Visual evidence of your work is one of the biggest factors in a customer's decision → See: How to add photos and videos |
| Social media & website | Gives customers external sources to validate your business |
| Q&A section | Helps customers understand who you are and what you do |
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