At Bark, we are committed to safeguarding the wellbeing of all users on our platform. We take reports relating to safety, welfare, and illegal content extremely seriously and are dedicated to ensuring that Bark remains a trusted and secure environment for everyone.
This guide outlines how you can help Bark manage safeguarding concerns to protect our users.
What’s the difference between reporting ‘illegal content’ and welfare concerns?
Illegal content
‘Illegal content’ covers a broad range of activities that violate laws and regulations such as fraud, harassment or drug sales. You can find out more information about what's covered here.
If you receive user complaints about illegal content on our site, please refer the user to our reporting typeform here.
Welfare concerns
Welfare concerns cover a broad range of issues that relate to the well-being, safety and quality of our user’s life such as complaints of depression or suicidal thoughts.
If you receive user complaints about welfare concerns on our site, please refer the user to the appropriate safeguarding partners in the UK below:
- For concerns involving emotional distress, self-harm, or suicidal thoughts:
- Samaritans — Confidential 24/7 emotional support: 116 123 or samaritans.org
- NHS Mental Health Services — Call 111 and select mental health support
- In cases of immediate danger, always call 999.
Key Helplines (other countries):
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US – Suicide & Crisis Lifeline: 988 (24/7)
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Canada – Talk Suicide Canada: 1-833-456-4566 (24/7) or text 45645 (4pm–12am EST)
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Australia – Lifeline: 13 11 14 (24/7)
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South Africa – Suicide Crisis Helpline: 0800 567 567 (24/7) or SMS 31393
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France – Suicide Écoute: 01 45 39 40 00 (24/7)
- Germany – TelefonSeelsorge: 0800 111 0 111 or 0800 111 0 222 (24/7)
Updated