Your first message sets the tone for everything that follows.
Here's what makes one stand out:
| Tip | What to do |
| Keep it clear | Short, focused, and free of spelling mistakes |
| Sell yourself | Highlight your relevant skills and why you're the best fit — link to your profile and reviews |
| Share your contact details | Always include a direct number and when you're available to take a call |
| Give an estimate | A basic quote and fee breakdown goes a long way |
| Move things forward | Suggest a time to talk, ask open questions, and tell them when you'll follow up |
| Be human | Keep your tone warm and professional — let your enthusiasm show |
| 💡 50% of professionals miss out on business because they don't answer the phone. Always include a contact number. |
Email templates → Personalising your one-click response → How to respond to a lead
Updated