The Get Hired Guarantee is a feature that acts as a safety net for new professionals on Bark and is designed to minimise the risk associated with your Starter Pack of credits, which can only be purchased from us directly via our website or over the phone with an agent.

Credits purchased through either Apple or Google Pay are not covered by our Get Hired Guarantee.

We would be more than happy to offer you a Starter Pack of credits that is covered by the Get Hired Guarantee. Just please log in to your bark account here, click on “Settings” & then click on the link that says “My credits”. You will then be able to see the starter pack we can offer with the Get Hired Guarantee.

The app is designed for professionals on the go and allows you to respond instantly to leads that you’re interested in. You’ll never miss a lead when you have app push notifications turned on.

The app has all the same functionality you can find on the Bark website so it’s a great way to use Bark on the move.

Yes, it couldn’t be easier. It’s a simplified version of the site, which allows you to respond to potential customers, speak with existing customers and you can also update your profile on the go.

I have purchased credits through the app and they have not appeared. What do I do?

We’re sorry you’ve had trouble purchasing credits through the app.

We can’t process this for you as the payment is handled by Apple.

However, you can take the following steps to resolve the issue with Apple support:

      1. Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple’s problem reports page.
      2. Enter your Apple ID and password when prompted.
      3. Tap Choose Problem and select a problem from the menu.
      4. Enter details for your problem, then tap submit.

Apple will then be able to return your payment in full, where appropriate.

We’d then recommend purchasing directly from us, as we then handle the distribution of credits as well as the payment with our trusted and secure provider, Stripe.