Enquiries reverse the usual process — instead of you browsing leads and deciding who to contact, customers come to you. You receive incoming and scheduled calls directly from your best-matched customers before their requests become available to other professionals on Bark.
| 💡 Professionals using Enquiries double their chances of getting hired. |
How it works
| Feature | Detail |
| Leads come to you | Customers see your profile and call or book directly |
| Less competition | Enquiry leads are far less likely to be speaking to other professionals on Bark |
| Higher visibility | You appear towards the top of the seller list |
| Automatic purchase | When a customer calls you, the lead is purchased automatically using your credits — the cost is shown on the lead beforehand |
Types of enquiries
| Type | What it means |
| Immediate | An incoming call from a customer who wants to speak right now |
| Scheduled | A call booked up to 4 days in advance — great for assessments and estimates |
Managing your availability
You set your own working hours — calls and bookings can only come in during the times you're available. Each 30-minute slot can accommodate only one booking, so you'll never be double-booked.
Customers can book up to 15 minutes before the scheduled call time. You'll receive a confirmation email and a reminder before every booking.
Choosing who you hear from
You can filter your enquiries by:
- Customer location
- Customer answers to their lead questions
This means every call you receive is from someone who matches exactly what you're looking for.
Do I qualify for Enquiries?
To get started, your profile must include at a minimum:
| Requirement | Detail |
| Company logo | Uploaded to your profile |
| Company phone number | Verified and visible |
| Company description | Clear and complete About section |
| Reviews | At least 3 reviews |
| Star rating | 3 stars or above |
| ⚠️ Enquiries is currently in BETA and available for specific services only. Not sure if your service is eligible? → Contact us |
How to set up Enquiries
- Log in to your Bark account
- Click Settings in the top navigation
- Scroll to Enquiries and click Enquiries settings
- You'll land on the Enquiries setup page
- Click Get set up and follow the on-screen instructions to configure your availability and preferences
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