As far as we’re aware, absolutely no one in this industry operates like this. It just doesn’t work very well.
It would be great if you could simply take a commission based on the confirmed work you secure through our site.
But there isn’t any reliable way to do this without making it much harder for you to secure the business in the first place, which is something we absolutely want to avoid.
It should be easy for you to grow your customer base using the leads we send you from the Bark website.
But keeping track of the commission we’re owed would lead to draconian measures that would be unpleasant for everyone involved.
- | Pricing becomes a right pain
First, the process of closing a sale would likely get longer and more drawn out.
It would require more back-and-forth between you and all your potential clients. We’d need to know what commission to charge, so you’d need to agree all your prices up front in our Bark Messenger.
This also creates an incentive for pros to “lowball” their quote on Bark, to pay less commission, and then add on extras direct with the buyer at a later date.
All this has the potential to be off-putting for our buyers – especially, for Barks where you need more information from the buyer before you can provide them with an accurate quote.
Some jobs are tricky to explain unless you do it in person or over the phone, which brings me to our next problem.
- | Dodgy dealers ruin things for everyone
Our current business model is designed to make it as easy as possible for you to contact your potential clients. You can send them absolutely any contact information you like to help them get in touch.
If the best way to win their custom is by phone, that’s fine by us. If you prefer to interact by email or text, that’s fine too. And, of course, our Bark Messenger is tailor made to help you connect with potential customers.
But the commission model presents us with a problem:
Some sellers might simply ask their customers to call them for a quote and try to keep all the commission for themselves.
Now, we’re certainly not saying you’d do a thing like that. In fact, we’re sure you wouldn’t – but I hope you can appreciate the problem.
The upshot is that we’d need to redact your contact information from all the posts you send in the Bark messenger.
It would mean blocking out any phone numbers, email addresses, and website links you tried to include in messages to potential customers – something we absolutely don’t want to do.
We’d look bad, and it would be harder for you to convert the business.
And that’s not the only problem…
- | We don’t want to be chasing you
Imagine that Bark is operating on a commission basis and you’ve just closed a huge deal.
Let’s say you do loft conversions and you’ve just landed £30,000. Even if we only charged 3% commission, you’re looking at a £900 cut for us.
When would you like to send it over?
The simplest answer is for you to send it as soon as the deal is agreed. But then you could be out of pocket for days until the customer sends you their payment – maybe even weeks.
If the sale falls through for whatever reason, suddenly you’re £900 out of pocket. You might reasonably expect a refund, so we’d need to hire a team to handle these claims – adding to our overheads and driving up the commission we’d need to charge in the first place.
There’s a similar problem with sending the payment after you received your fee from the customer.
We’d need to hire a team to follow-up on all deals and make sure pros don’t forget to send it over. That would be expensive, thus driving up the commission we charge, and lots of hassle for you.
Besides all else, it’s not really what any of us here at Bark HQ signed up for – we want to help you grow your business, not chase you for money!
And that’s really the crux of the issue: the commission model is incompatible with what we’re trying to do here at Bark.
Remember, we are a search engine for everything – from lawn mowing to legal advice – and different pros generate differently sized commissions for their services.
We don’t want to chase thousands of London photographers to make sure they don’t forget to send the odd £10 here and there.
We want Bark to work for everyone who uses us…
And that’s why we decided to make using our site a simple as possible.