The faster you reply to a customer, the more likely you are to secure their business. But it's not always possible to take the time to craft a custom response - for example, if you're out on a job and only using your mobile.
By setting up a one-click response, you can reply to any customers with just one click, sending them a standard message that you've written. You can then later follow up with a custom response or a phone call when it's convenient to do so.
In this article, we cover how to set up your one-click response through your Bark account.
Creating your One-Click Reply
To begin creating your ideal one-click response head to the One-Click Response tab and scroll down to the 'Compose your response' section.
You will need to write a standard reply that is suitable for all of the customers you want to use the one-click-response feature for. Once you are happy with your reply just click 'Enable One-Click Response' to enable this feature and save your response.
Please note: if you do not have any billing details associated with your account you will be asked to enter your card details to enable this feature - but we won't charge you at this time. When you use one-click reply we will either use credits that you already have in your account or if you do not have sufficient credits, will buy credits on your behalf to cover the cost of the response using the payment details provided.
Now that One Click Reply is enabled, any future leads that are sent to you by email will have a One Click Reply button, and you can use the One Click Reply option when browsing for leads on your My Requests tab. The standard, custom reply is still available when One Click Reply is enabled, and we still recommend crafting a custom reply to each customer where possible.