Customers

• Submit a request to connect with professionals
• What happens after I submit a request?
• Why was my Bark request rejected?
• What Bark can and can't help with
• Which countries and regions does Bark operate in?
• Do I need an account or the app to use Bark?

• How to see a professional's rates before choosing
• Tips for choosing the right professional
• Filtering your Bark Matches
• How to edit your request after posting it
• Why am I being matched with the wrong type of professional?
• Are the professionals on Bark trustworthy?

• How to contact a professional through Bark
• I didn't get a response from the professionals I contacted
• I haven't received a response to my request
• How to edit a review you've submitted
• How to close a Bark request
• Reopening a request you asked us to keep open

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• I have had an issue with a professional, what should I do?
• Submitting a complaint about a professional
• What happens after I’ve made a complaint about a professional?
• Reporting criminal activity if you are a victim
• What shall I do if I have been the victim of criminal activity?
• What will Bark do in the event of criminal activity?

• Are professionals verified on Bark?
• Recognising phishing emails that impersonate Bark
• Bark Chat Guidelines: Keeping Conversations Safe and Professional
• Safeguarding and Welfare at Bark
• Reporting fraud as a trusted flagger on Bark
• Due diligence

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• Managing your Bark email notifications
• How to download the Bark app
• How to update your account details